Privacy Policy
Last Updated: July 14, 2026
Your privacy is important to us. It is PointsFly's policy to respect your privacy regarding any information we may collect from you across our website. We only collect information that helps us serve you better and provide a great experience.
Information We Collect
We collect information about you in different ways:
- Personal Information: When you contact us, we may collect your name, email, and basic travel details to help you redeem points or book travel. We never ask for credit card numbers, CVV, or banking passwords.
- Usage Data: We automatically collect information about your interactions with our website, such as pages visited, links clicked, search terms, device type, and browser type. This helps us understand how you use PointsFly and improve our services.
How We Use Information
We use the information we collect in various ways, including to:
- Reply to your messages and inquiries
- Help you redeem credit card points for flights and hotel bookings
- Improve and personalize our platform
- Build smarter tools and features
- Send updates about PointsFly
We do not sell, rent, or trade your data. PointsFly makes money by helping you unlock better redemption value—not by selling your information.
How We Protect Your Data
We use standard security practices to protect your information. While no website can promise 100% security, we do our best to keep your data safe and limit access internally.
Third Parties
We may use trusted third-party services for analytics, email communication, and hosting. These services only get access to what's necessary to do their job and are bound by confidentiality agreements.
If you click external links, those websites have their own privacy policies. We recommend reviewing them separately.
Cookies
We use cookies to understand how you use PointsFly and improve the experience. You can disable cookies in your browser settings if you prefer. The site will still work, but some features may feel limited.
Your Rights
You have the right to:
- Ask what data we have about you
- Request corrections to your data
- Request deletion of your data
Just email us at info@pointsfly.ai and we'll take care of it.
Changes to This Policy
As PointsFly grows, this policy may evolve. If we make meaningful changes, we'll update the date at the top of this page and notify you of any changes.
Contact Us
Have questions about your data or privacy? Contact us at info@pointsfly.ai.